DEVNET Inc. is happy to announce that Candace Rudny has been named Help Desk Assistant Manager. Rudny joined DEVNET in 2015 as a Help Desk Associate. In her new position, she will have a larger role in the day-to-day operations of the Help Desk department.
“I anticipate many great things for us here in the Help Desk,” said Rudny. “I’m pleased to have seen our growth as a team in this department, and I’m excited to see even more as time goes on. Our client base is full of so many different wonderful personalities, and I have truly enjoyed getting to know and work with them over the years.”
“Candace has continually shown herself to be a most diligent and insightful person, as well as a genuine pleasure to work with,” said DEVNET Help Desk Manager Brian McGinley. “She has done everything to push for the betterment of the department and has helped me directly with molding our new Help Desk platform, Zendesk. Candace has a keen sense of the sheer volume of work that the department turns over every day. Her suggestions and ideas will be used to push us towards a more agile and efficient department.”
Since starting at DEVNET in 2015, along with her work accomplishments, Rudny has obtained a Bachelor’s degree, gotten married, and had two children.
“DEVNET has been incredibly supportive every step of the way,” Rudny noted. “I have greatly enjoyed the time I’ve been able to spend here with this team, and I think we all work very well together. They’ve become my work family, and I am so grateful for that. DEVNET has been an incredible place for me to really be able to grow into my professional self. They’re very family-friendly, and they provide many opportunities for us to be able to meet our full potential. I can’t thank them enough for all they have done and all they continue to do for me! I’ve learned a lot from my time here, and I continue to learn as time goes on.”
McGinley commented that he and the Help Desk staff, which also includes Tristan Hoffman, Rachel Hunley, Kristen Stubblefield, and Jennifer Springmire, will benefit from Rudny’s promotion and department changes in general. “Candace’s tact and insightfulness will be the hand to guide change amongst the team and our clients. Luckily, this should be an easy job, since we have a such a professional and knowledgeable team.”